All-in-one comfort, from purchase to installation for your Residential Air Conditioner
Enjoy comfort cooling, energy savings and a seamless installation experience. From expert advice to professional setup, we take care of everything—so you can enjoy your aircon without the hassle.
Get RM200 off on selected Air Conditioners
Use code: ACSPECIAL
1 - 31 October 2026
Get RM200 off on selected Air Conditioners and RM100 off on selected Air Purifiers. Terms and conditions apply
Aircon Buying Guide
How to choose the right air conditioner. Get Free Delivery!
Aircon Selector
Find the best aircon based on your room size, sun-facing direction, features, smart controls, and power savings.
Why Samsung Air Conditioners
Comfort Technology (WindFree™ Cooling)
Samsung’s WindFree™ Cooling delivers a gentle, draft-free breeze through micro-holes, ensuring a cooler yet quieter environment, perfect for those sensitive to direct airflow.
Smart Control (via SmartThings)
Samsung’s AI system learns your preferences and room conditions to automatically adjust cooling. It engages Fast Cooling when needed, then shifts to WindFree™ Cooling once the ideal temperature is reached for effortless comfort.
Energy Efficiency (Digital Inverter Boost)
Samsung’s AI-Energy Mode intelligently manages compressor use, helping achieve up to 28% energy savings compared to standard cooling, while maintaining steady, efficient performance.
Samsung Care+
Samsung Care+ extends coverage up to 5 years, including parts, labour, transport, and remote troubleshooting support for peace of mind. Upgrading to Care+ Premium adds maintenance cleaning (blower, coils, filters, drainage, and gas checks), complimentary service accessories, and monthly home care reports when paired with SmartThings.
Frequently Asked Questions
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What will the installer check during the assessment?They’ll check key installation factors like room size, piping/route options, power point/isolator location, drainage, and outdoor unit placement feasibility.
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How long does the aircon site visit take?Typically 30–60 minutes, depending on how many rooms and the routing complexity.
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Do I need to be at home during the site visit?Yes—an adult should be present to provide access and confirm preferences (e.g., trunking route, unit placement).
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What should I prepare before the site visit?Have access to all rooms and the intended outdoor unit area. If you have existing aircon, share current brand/system info if available.
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When will I receive my discount code?Your discount code will be sent once the site assessment is completed.
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How will I receive the discount code?An SMS will be sent to you with your exclusive discount code once the site assessment is completed.
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How long is the discount code valid for?The validity period will be stated in the message with your code.
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Can the discount code be combined with other promotions?Valid for selected promotions only. Terms apply.
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What does “recommended system” mean?It’s the aircon system best suited to your space and installation conditions based on the site visit.
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Can I buy a different model instead of the recommendation?Yes, but suitability and installation requirements may differ. The installer’s recommendation is based on what fits your site best.
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Will the recommendation include the installation scope?Yes—the installer will advise the required setup and any site-specific considerations.
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Can I use Climate Vouchers to purchase Samsung aircon?Yes—Climate Voucher eligibility depends on the participating retailer/channel and the specific models covered.
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Do you offer Service Packs / Extended Warranty?Yes — protect your Air Conditioner with Samsung Care+ Expert Care, which includes extended warranty coverage and maintenance services. Learn more on the Samsung Care+ Appliances page. https://www.samsung.com/my/offer/samsung-care-plus/appliance/
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When will installation be scheduled?After purchase, the Samsung Certified Installer will contact you to arrange delivery and installation.
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How soon can installation be done after purchase?Samsung Certified Installer will reach out within 1 week to arrange your delivery and installation appointment.
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How long does aircon installation take?It depends on the number of indoor units and routing. The installer will advise based on your setup.
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Do I need to be home during the Air Con installation?Yes—an adult must be present to provide access and confirm final placement.
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Who do I contact if I need help after installation?Contact Samsung Malaysia customer service
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Is installation done by Samsung-certified professionals?Yes—installation is conducted by a Samsung Certified Installer.
